General Promotion and Bonus Terms

INTRODUCTION

  1. LV BET offers Promotions in good faith to players who use our services for entertainment purposes. The client upholds not to abuse the ability of opening accounts in order to benefit from promotional offers that LV BET may offer. LV BET has a zero-tolerance policy towards bonus abuse, fraud, taking unfair advantage of the service and/or other suspicious activity, and reserves the right to block and remove bonuses as well as any associated winnings from accounts deemed suspect of being involved in such activities or behaviours. (Links with access to promotions will be restricted or removed from such accounts) Note that in such circumstances, LV BET shall be under no obligation to refund any funds that may be on the standing balance, other than the originally deposited amounts.
  2. Irregular gameplay may affect eligibility. LV BET offers a personalised website experience, customers must be logged in to view/claim the promotions available to them.
  3. LV BET reserves the right to change the above-mentioned terms and conditions, and/or to discontinue or withdraw any Promotion, due to unforeseen circumstances (e.g. force majeure, connectivity issues, changes in the law). LV BET will strive to give as advanced prior notice as possible to players in such events. If you find any addendum unacceptable, you should cease using the site, participating in the Promotion and/or close your account. Continuation of use after the date on which the changes to the terms come into effect will be deemed as acceptance of the updated terms.
  4. All promotions are limited-time offers and the terms and conditions associated with any bonus rewards are subject to change.
  5. By default, times mentioned in LV BET promotions are set in Eastern European Time (GMT +3).
  6. LV BET reserves the right to make amendments to any Promotion at any time to correct obvious errors, misprints, typographical and visual errors or to improve offer understanding.
  7. LV BET’s management reserves the right to remove or change any Promotion, deny or limit bonuses and offers to any clients in circumstances that include, but are not limited to problem gambling, Promotion and Bonus Abuse and any other technical exploitation of the system.
  8. LV BET reserves the right to disqualify any player from any Promotion if evidence of abuse or fraud is found. Should you find LV BET’s decision unsatisfactory, you may follow the LV BET's complaint procedure or seek an alternate dispute arbitration, whose decision will be deemed final.
  9. These Terms & Conditions may be published in a number of languages for information purposes and ease of access by players. In case of any discrepancy between a non-Latvian version and the Latvian version of these Terms & Conditions, the Latvian version shall prevail.

BONUS ABUSE

  1. ‘Promotion Abuse’ is defined as, but is not limited to, any one of the following types of activity:
    • The use of VPN, proxy or other services and techniques, for the purposes of deliberately obscuring, hiding or changing IP addresses in order to fraudulently take advantage of promotional offers;
    • Whether known or unknown to us, taking advantage of any software or system bug, loophole, fault, error, or failure including, but not limited to, in respect to any game provided;
    • Using multiple accounts to claim a bonus or any other promotional offer more than once;
    • Working in a syndicate with other players to abuse promotions, deliberately cheat or other exploitative behaviour;
    • Placing a series of contradictory bets placed by a customer or group of customers within the same game/betting market with the final goal of achieving profits regardless the final outcomes of the bets placed, or any other type of abusive behaviour;
    • Placing equal, zero or low margin bets,
    • Moving from large bets that are placed on high variance outcomes, and after a large win switching to normal variance outcomes with smaller bets with the purpose of clear wagering requirements.

ACCOUNT RESTRICTIONS

  1. Promotions can be claimed once per person, household, family, residential address, email address, payment method, IP address, device or shared computer environment (please note that if you are using a shared computer, such as in the workplace, public library or Internet cafe, only one use per computer and/or IP address will be eligible to receive the bonus, prize, cashback etc). Winnings will be paid out in such cases where LV BET decides that one or more bonuses were claimed as a result of genuine error or connectivity issue that seems incidental and is not being considered as fraudulent.
  2. If you are currently self-excluded, or you become so from LV BET during a Promotion period, you will not be eligible to participate and receive any bonuses and/or prizes during the time you have self-excluded.
  3. Employees, officers or directors of LV BET and their family members/relatives shall not be eligible for Promotions.
  4. LV BET reserves the right to review transaction records for any reason that may be required, as per our license obligations. If, as the result of such a review, it is concluded that an individual customer or a group of customers are practising strategies which LV BET deem to be collusion, unlawful or improper activity, or fraudulent practice, LV BET reserves the right to revoke the entitlement of such customers to enter the Promotion and will void any related prize, bonus or other reward. Therefore, please note that in certain cases some of our promotions may not always be visible or available to all clients. If for any reason mentioned above the client is unable to view the promotion content and/or claim the offer, this will subsequently mean that his/her participation in such promotion is restricted.