As stated in our Terms and Conditions, each player may have only one account.
You can open an account with LV BET without making a deposit. You have 72h to verify your identity and age, you will be able to play demo versions of the games. Depositing will allow you to get the full experience. For more details see our Terms & Conditions.
You can register on www.lvbet.lv by clicking REGISTER on the top of the website. Enter your details in the short form provided and confirm your email address. You must verify your account within 72h, when your account will be verified and then you can fully use our services.
Opening an account before playing on our site is required because, by doing so, you accept the Terms & Conditions of our service and confirm that you are 18 years of age or older.
Due to security purposes you cannot change your username.
You can simply change the password of your profile by clicking on your username at the top of the website and then pressing the CHANGE PASSWORD button on the right hand side.
Due to security reasons you cannot personally change your registered email address. To do so you are welcome to contact us via Live Chat or by sending an e-mail to SUPPORT@LVBET.LV.
Please double-check that the username/e-mail address and password are correct. Also note that the password is case sensitive so make sure your Caps Lock key is turned off. If you are still having trouble logging in to your account, feel free to contact us via Live Chat or by sending an e-mail to SUPPORT@LVBET.LV at any time. Our advisers will check what is happening and provide you with further assistance.
Click the FORGOT PASSWORD button available on the top right corner of WWW.LVBET.LV. Provide your e-mail address used upon registration and follow the instructions.
Please also note that entering an incorrect password for 5 times will block your account for 1 hour. After this time your account will be automatically unblocked. In case of any queries, you can contact us via Live Chat or by sending an e-mail to SUPPORT@LVBET.LV at any time. Our advisers will be pleased to guide you through password recovery.
Please contact our Customer Service via Live Chat or by sending an e-mail to SUPPORT@LVBET.LV. Our advisers will be pleased to guide you through the username recovery process.
To close your account, contact us via Live Chat or by sending an e-mail to SUPPORT@LVBET.LV. Our advisers will close your account after successful verification.
The account lockout could be caused due to various reasons, for instance: incorrect password provided 5 times or due to security reasons. For a more detailed explanation please contact us via Live Chat or send us an email with your account details to SUPPORT@LVBET.LV.
Offers and promotions can be found in the PROMOTIONS tab on the top of the website. In case of any queries you can contact us via Live Chat or by sending an e-mail to email@example.com at any time. Our advisers will be pleased to assist you.
It is only allowed to have one account, thus transferring money between personal accounts is not possible.
Yes, you can but we may need documentation for any changes in financial methods.
You cannot make any deposits to any account other than your own as this would constitute a third party transaction, which is not allowed under any circumstances. For more details see our Terms & Conditions.
If you have made a deposit with a previously unused payment card, We need to verify it. To do this, please upload a document confirming the payment (payment order) or a screenshot from your Internet bank. In order to successfully verify a payment card, the following information must be clearly visible in the document:
❖ Your name and surname;
❖ full account number (IBAN);
❖ partial card number;
❖ transaction with www.lvbet.lv;
❖ In some cases, a picture of the payment card may be required.
Please make sure that you have covered the middle digits of the payment card. So that the first 6 and last 4 digits are visible when sending card image or proof of payment with the full card number.
The most common cause for this to occur is due to improperly filling out the fields in the request form. Also, some credit card issuers maintain a rule that does not allow you to make direct deposits to online gaming sites. You may want to contact your card provider to discuss this matter.
The BIC (Business Identifier Code) also called SWIFT code, is a unique to each bank used for the identification purposes whilst international transfers. It can be found on the banks’ website or on your personal statement. You can also contact your bank’s customer service and ask them for the SWIFT code.
IBAN stands for International Bank Account Number. It consists of your full personal bank account number preceded by the prefix indicating your country. For instance: LV 00 0000 00000000 00000 00000 00000 (country prefix and 26 digits). To find this information you can check your bank statement, ask the bank with which you own an account or via internet banking.
After logging into your account, click on the PAYMENTS or deposit button which is found at the top of the website. Here you will see all the payment methods we accept and can select your preferred payment option by following the instructions.
For most payment methods your deposit will be approved instantly. In case of bank transfer this can take from up to 3 days to be received from the bank.
What fees? There are no fees! Your LV BET account is absolutely free of charge to open!
To see a full list of available deposit methods please go to PAYMENT section, which can be found at the top right corner of our website. Here you can find all the deposit methods we accept.
The minimum deposit amount per transaction is 10 € and the maximum 5000 €.
No, there are no fees for depositing into your LVbet account.
It is possible to cancel a withdrawal request only if the withdrawal has not been processed by the finance department yet. To cancel it, please click your Username at the top of the website and choose the AWAITING WITHDRAWALS section found in the CASHIER tab row. From here, click the CANCEL button next to the withdrawal you wish to cancel.
No, this is not allowed under any circumstances as it is deemed to be a third party transaction. For more details see our Terms & Conditions.
We aim to approve all withdrawals within 24 hours since customer request. However, according to the regulator requirement, the prize that does not exceed 720 euros will be paid out immediately; a prize in the range from 721 euros to 14,300 euros will be paid out within 24 hours; a prize that exceeds 14,300 euros will be paid out in accordance with the procedures approved in the gambling rules not later than within 30 days and in not more than two payments. Please keep in mind, that the processing time solely depends on the bank processing the withdrawal
The only withdrawal method available under the Lottery and Gambling Supervisory Inspection is bank withdrawal.
Please contact us via live chat or by sending an e-mail to SUPPORT@LVBET.LV. Our advisers will look into the situation and provide you with further assistance.
The minimum amount you can withdraw per day is 10 € and the maximum is 5000 €. For more detailed information please go to the withdrawal tab.
Only the first withdrawal a week is free of charge. A second and every next withdrawal the same week costs a fixed fee of 5 €.
In order to play at our casino your computer/tablet needs to support Flash Player 10 or later versions. You can also use your smartphone to play at LV BET. If you are not sure whether your device meets software requirements, you may try out games in demo versions.
This may be caused by a temporary technical disturbance. We recommend clearing your browser cache, cookies and temporary files as well as restarting the browser. After doing so please try to access our webpage again and if the issue continues, kindly try another browser. Failing this we welcome you to contact us via Live chat or by sending an email to our support. Our advisers will check what is happening and provide you with further assistance.
Please ensure that you have a valid sound card and your speakers are not set to mute. Check to see that you have sounds selected via the sound button in the left bottom corner of the Table Screen.
If you have been experiencing a slow connection, please note the following: having several browsers open, music programs running or downloading files can all slow your computer and/or internet connection. Your local internet service provider may also be experiencing lag. Sharing your internet connection within your household and in your local area can also slow your connection speed.
If the gameplay was incomplete, it should resume when you next log back into the game. If you continue to experience problems please contact us via Live chat or by sending an e-mail to SUPPORT@LVBET.LV. Our advisers will check what is happening and provide you with further assistance.
Double check whether the username/e-mail address and password are correct. Also note that the password is case sensitive so make sure your Caps Lock key is turned off. If you still have troubles with logging in to your account, feel free to contact us via Live Chat or by sending an email to SUPPORT@LVBET.LV.
The communication between your device and our servers has been optimized for the fastest response. If you notice that your game is moving slowly you may not have a good connection to the Internet.
All your funds are held in a separate Client trust account, the AS "LPB Bank". This is in compliance with the Lotteries and Gambling Supervision Inspection of Latvia with whom we are licensed. Client funds are completely ‘ring-fenced’ from corporate funds and are held securely in this way to ensure client funds are held safely and are always available to clients.
LV BET uses the most advanced data encryption techniques to guarantee that your card information is available to a selected number of employees only. We encrypt all your information using the internationally accepted industry standards SSL encryption algorithms. This constitutes the same level of security measures used by banks.
Yes, we hold a valid Lotteries and Gambling Supervision Inspection of Latvia licence.
Once the bet has been placed and confirmed by you, it cannot be cancelled or altered. Please double check your betting slip before you confirm your bet. We also do not process requests to void any bets that were made by mistake.
No other users may place bets under your personal account, as per LVbet’s Terms & Conditions. Furthermore, you must not share your Username or password with anyone. You must register your bet requests as an individual. If LVbet believes that clients are acting in collusion or as a syndicate, or that the bets in question have been placed by one or some clients within a short period of time, then bet selections may be deemed void even after the official outcome of the related betting selections.
Go to the Live Betting tab and click on the star next to your favourite game. These games will be saved as favourites in your profile. You can select as many games as you wish.
In order to place a multiple bet, add the selections you wish to wager on. These will be added to your Bet Slip. On the Bet Slip, select Combi, which is located beneath your selections, to view the various multiple bet types that are available. Here all the bet types are displayed, depending on the number of selections you have included on the Bet Slip. Navigate to the Preferences section, ensure that Betting Options is set to Show All. You will need to logout and log back in again for the changes to apply. Refer to the Bet Slip again and the Multiple Bet Options section. If the bet type is still not displayed, please contact the Customer Support Team to assist you.
We always aim to settle bets as quickly as possible. However, some events require official confirmation of the result before settlement can take place, which may cause a slight delay. We work hard to try settling all bets within an hour of the event finishing and In-Play bets during the event, where the result is available.
If a betting event, for any reason whatsoever, does not take place as scheduled or is not finished within 30 or 15 hours from scheduling time (depending on the sport, which has been described precisely in Special Rules for each Sport), bets will be refunded (this rule does not apply for example to tennis and baseball). Multiple bets will be calculated again excluding the event that was abandoned. Exception: If a betting event refers to a tournament or other major event such as Olympics, World and European Championship etc., and the event is postponed within the official time scheduled for the tournament, then all bets remain valid as long as the event is completed within allocated official time.
If a betting event has started but is later abandoned and is not completed (resumed) within the next 30 or 15 hours (depending on the sport, which has been described precisely in Special Rules for each Sport), all bets will be voided (this rule does not apply for example to tennis and baseball) except for any bets placed on markets which have been unconditionally determined by the time of abandonment (for example 1st half result, 1st set winner, Over/Under’s, etc.) These bets will remain valid and will be settled accordingly. Exception: If a betting event refers to a tournament or other major event such as the Olympics, World and European Championship etc., and the event is postponed within the official time scheduled for the tournament, then all bets remain valid as long as the event is completed within allocated official time.
If you have forgotten your password or your account is locked, follow these steps:
We will then send you a link to reset your password to the registered email address.
A Void settlement means that your stake has been returned to you. If you are unsure why your bet has been made Void, we advise to check for further details on your Bet Confirmation or in the relevant Sports Rules section. Your Bet Confirmation receipts are located in Bets History. Alternatively please contact our Support Team.
In such cases, please contact our Customer Support Team and provide them with your Coupon ID (this can be found in your Bet History). The Support Team will then check into the related circumstances.
If any of your selections do not take part in an event, these are deemed Void and shown on your bet confirmation in your account History. The following rules will apply: for Singles your stake will be refunded, for Multiples the bet will stand and be settled on the remaining selections (for instance, if you placed a Treble and one selection is declared a Void, the bet will be settled on the remaining two selections as a Double).
BANKERS is a betting option only available with System bets. If you are very confident about your prediction of a particular event within your coupon, you can mark that event as a sure thing/hot-tip (highlighted below in red). If your Banker prediction is correct and the corresponding System bet criteria is met, you win the bet. If the Banker is incorrect or the System Bet criteria is not met, you lose the bet.
This is the activity of predicting sports results and placing bets on the outcome of live events. Compared to Pre-Match betting, there is always a small 5-10 second delay of live bets. This is in order to safeguard the bet from transmission delays and big impacts during the game
The stake limit varies depending on the event and market you are betting on. There is no fixed maximum amount allowed overall for all the bets. If you enter a stake that is above our limits, you will be automatically informed about the maximum stake allowed for that particular bet.
The minimum bet is EUR 0.50.
All of our sports offers can be found under the PROMOTIONS tab, in the top right corner of our home page. You can access the full details of our great selection of promotions by clicking on each one.
You can find LV BET Sportsbooks Rules under Customer Service - Special Rules For Each Sport page.
LV BET includes a handy Sportsbook Dictionary below! Here you will find explanations for gamblers’ jargon. Should you still get stuck for an answer, please don’t hesitate to contact us.
Definitions are listed below, in alphabetical order:
Account - Your LV BET account is a personal account that enables you to bet on your favourite Sports events, Casino slots. To access your account, you must enter the username and password chosen when registering with LV BET. Once you are logged in, you can start betting and enjoying our wide range of games. Many options can be configured to suit your preferences.
American odds - American odds can be positive or negative. The system is much more complex. Depending on whether they are positive or negative, the odds will refer to two different things: positive odds show the profits for a stake of 100, whereas negative odds show how much you must stake in order to make a profit of 100. For example: You want to bet on the match Nancy - Nice with the following odds: Nice winner -200, Draw +275, Nancy winner +500. You stake €20 on Nice winning the match, you win: 20 x (1 + 100/200) = €30. Your profit will be: 20 x 100/200 = €10. See also Odds section.
Bet – A bet is any sum of money you risk on the basis of the outcome of an unpredictable event such as a sporting event. Your profit depends on the size of your wager and the odds of the bet. If you wish to win more, you should focus on the level of importance of the bet itself.
Bet confirmation – The bet confirmation corresponds to a summary list of the bets you have just placed. You can check the amount of your potential winnings for each game. Thereafter, at any time you may follow the results of your bets under the My Bets tab. Simply click on the link displayed on the browser bar at the top of the page (only visible while logged in).
Bookmaker – A bookmaker is a company which is licensed to advise on bets concerning sports events.
Calendar - A calendar is a useful tool to use as a chart for all coming events. You can find it at the top left of our homepage.
Combi – A Combi is a combination of several single bets. This enables you to bet simultaneously on several events (matches, races…), thereby multiplying your winnings. Placing a combined bet is simple: choose two or more events on which you want to place a bet. For each event, you then make your forecast by clicking the corresponding odds, and save this in your Selection. Once all the bets you want to combine are displayed in your “Selection”, click “Next”. On the next page you will be able to combine the bets by ticking the boxes in the “Combined” column. If you win all your bets (and in this case only) you will win the amount initially staked, multiplied by the odds associated with each of the events you selected. Example: You want to place a multiple bet on the match Bordeaux-Marseilles combined with a bet on the Grand Prix of Monaco.
Marseille 1.25 Draw 3.00 Bordeaux 6.00
Grand Prix of Monaco – Winner Lewis Hamilton 15.00
You place €10 on a multiple bet with Bordeaux as the winner (odds 6.00) and on Hamilton winning the Grand Prix of Monaco (odds 15.00). If both your bets are successful, you will win your initial stake multiplied by the odds of your two bets: 10 x 6.00 x 15.00 = 900 €. This is a good method to boost your winnings if you’re feeling inspired! It’s your turn to bet now! See also Single bet.
Double chance – A Double chance contains two of three possible outcomes, unlike one pick in a normal three-way bet. For example:
Arsenal - Chelsea, where Arsenal wins. If you pick “Arsenal or Draw” or “Arsenal or Chelsea” you win, however if you bet for “Draw or Chelsea” you lose.
English odds - English odds (fractional odds) give the potential profits directly by multiplying the odds by the stake. Example: You want to bet on the match Nancy - Nice. You stake €20 on Nancy winner, with odds at 5/2. If Nancy wins, you’ll win: 20 x (5/2 + 1) = 20 x 3.5 = €70. Your profit will be: 20 x 5/2 = €50. See also Odds section.
European odds - The European odds (positive number above 1) give the winnings by multiplying the odds by the stake. This is the most straightforward system. Example: You want to bet on the match Nancy - Nice. You stake €20 on Nancy winning, with odds at 5.30. If Nancy wins, this gives: 20 x 5.30 = €106. Your profits will be €86. See also Odds section.
Event - LV BET offers a wide range of sports events for you to bet on. For each sport we offer bets for all championships, also for all national and international contests. All bets are listed on the LV BET website – now it’s your time to win!
Halftime/Fulltime bets - You place a wager on the result of a match at halftime and fulltime. For example, in a football game between Team A and Team B, a player may bet on the draw (X) for the first half of the game but decides to bet on Team B to be the final winner of game (2). In this case, the user will select X/2 for Halftime/Fulltime bet, enjoying higher odds.
Handicap - If one competitor is clearly favoured over the other, bookmakers will often allow the weaker competitor a “head start”, which is taken into account when calculating the final result. For example: Liverpool vs. Aston Villa. Handicap 0-2 (Aston Villa is allowed a 2-goal head start). Even if Liverpool really wins 1-0; you still win if you placed a handicap bet on Aston Villa because the handicap makes the score 1-2 for the purposes of the bet.
You place a 0-3 handicap bet on the game France vs. Ireland. The final score was 2-0. When the handicap is factored in, the following score results: 0-3 + 2-0 = 2-3. Your “score” (the score that counts for the purposes of your bet) is therefore 2-3. So, if you bet on Ireland in that game, you win.
Asian Handicap - In Asian Handicap betting, effectively the draw is taken out of play and a competitive market is formed. So rather than deciding between home, draw and away, you simply decide which team you think is the best bet on the Asian Handicap they have been given or that they receive. The handicap is expressed in terms of goal/s or part of a goal start or deficit.
We have different types of Asian handicaps:
Odds - A sports bet offers several possibilities (also named choice or proposal) for a given sporting event. Each of these possibilities is associated with specific odds. These odds (a number) enable you to know your potential winnings if your bet is successful. The more uncertain the outcome is, the higher the odds will be, conversely the more the outcome is probable, the lower the odds. LV BET displays the odds for all the betting possibilities (example: 3.00).Arsenal 5.00 Draw 4.50 Lyon 9.25
The odds will serve to calculate your potential winnings. There are 3 types of odds: European odds, American odds and English odds.
By default, the European odds which are the most common in Europe are used on LV BET. However, you may choose to change the format through “My Options” under the “My Account” heading. With the “European” odds format, you just multiply the amount placed on a bet by its odds in order to obtain the potential winnings for that bet.
It is important to distinguish your winnings from your profits. Your winnings correspond to the amount of money won on a bet (stake included), while your profits correspond to the difference between your winnings and your stake.
For example: You want to bet on the soccer World Cup. You place €20 on a victory for the English Team for whom the odds are 7. If the English Team wins, you’ll win: 20 x 7= €140 corresponds to your winnings and €120 corresponds to your profit (€140 - €20 stake). For further information, please see individual sections: European odds, English odds, American odds.
Over/Under (O/U) – An Over or Under bet is a wager in which a sportsbook will predict a number for a statistic in a given game (usually the combined score of the two teams), and you wager that the actual number in the game will be either higher or lower than that number.
Point spread - A Point Spread is when a match is handicapped. If one side is considered to be 2.5 points better than the opposing team, you can wager that this team will win by more than 2.5 points. You can also back the opponent to lose by no more than 2.5 points or win the match.
Selection - The “selection box” in the top right corner of the pages displays the bets you have selected. Choose the bets you want to place. If you made a mistake in your selection, you can delete one or several bets by clicking on the X icon before continuing. When you have finished, click “Next”. The next page enables you to place your bets. You’ll be able to place single or multiple bets. This page will clearly display your bets, their associated odds, the amounts staked and your potential winnings.
Single bet – A single bet is ideal to begin with on LV BET. Choose an event on which you want to bet (match, race, etc.), then simply place your bet on the outcome of the event (victory of team 1, draw, ...) by clicking on the corresponding odds. If your bet succeeds, you win the amount you staked, multiplied by the odds attributed by LV BETto this result.
example (bet type 1X2): Paris 3.25 Draw 3.00 Bordeaux 2.25
You want to bet on the match Paris-Bordeaux. There are three possible choices: Paris wins (choice 1), draw (choice X) or Bordeaux wins (choice 2). You bet € 10 on Paris winning (choice 1) with odds at 3.25. If Paris wins, you win: 10 x 3.25 = €32.5. It’s your turn to play now! See also Multiple bets.
Sports bet – A sports bet is first and foremost a game. This type of bet gives you an opportunity to guess what will happen during a given sporting event. There are many different types of bets: on the outcome of a match, on the exact score, how many goals will be scored, the first scorer, the winner of a race, of a tournament… For example, a bet 1X2 for a soccer game, proposes to bet on the score of the game: will team 1 win, will team 2 win, or will there be a draw? If you want to bet on a victory of team 1 for example, you will place money on this victory. If team 1 actually wins, you win more money. Because all bets do not have the same probability (for instance for soccer, teams are not necessarily of equal strength, or are not in the same physical condition), the odds associated with each event will reflect these differences. Consequently, a victory of the favourite will have lower odds (and lower potential winnings) than a victory of an outsider. It’s your turn to bet and place money on the outcome of this game. If you win, your stake will be multiplied by the odds associated with the event you placed your money on.
There are many betting tactics to help you win and maximize your chances. You can either play safe and bet on the favourites or be more adventurous and have a try with the outsiders. Please remember, that the sports bet is and remains a game, never bet more than you can afford to. Good luck!
Stake – A stake is the amount of money you bet on one or several matches. Your winnings are calculated on the basis of the odds and of the amount of money you have placed on a given bet. Higher potential winnings will result from higher stakes.
You can view your pending bets and bets history, by logging into your account and going to the My Bets tab, on the top-right corner of the screen.
Should you be unable to place a bet, even though you followed all of the necessary steps, please feel free to contact us via Live Chat or send us an email with your Username, desired stake, and tip to SUPPORT@LVBET.LV. Our support team will contact you as soon as possible.
In very rare circumstances, LVbet reserves the right to declare a bet void - totally or partly - if it is demonstrable that: a) the result of an event becomes publicly known before the end of the event; b) bets have been offered, placed and/or accepted due to an error; c) there was an obvious misprint with the odds or with the bet in general. We can assure you, that this does not happen very often.